Posts from the ‘Community Management’ category

What Happens When Your Corporate Twitterer Leaves?

Last week, as many of you will know, the main dude behind the Telecom NZ Twitter account finished up. Richard had been at the helm for…

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How Would You Rate The Community Management Of Your Own Social Profiles?

I recently had a couple of days off work. Just a long weekend. (Side note – I was surprised how many people said ‘How was your…

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My Insights From A Fireside Chat With Mashable & Voce

I was fortunate enough to be able to attend a pre Project [R]evolution fireside chat with Mashable editor Emily Banks & Voce Social Strategist Chris Barger.…

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What Makes a Good Brand On Social Media?

Last night I asked Twitter this question: Twitter, I'm doing some research. Tell me: which brand do YOU think uses social media really well? And whhhhyyyy?—…

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WordCamp NZ Panel – Chatting About Online Business

I was honoured to be invited to join a panel at WordCampNZ recently, along with Vaughan Rowsell (CEO Vend), Gianpolo Grazioli (Giapo Icecream) and facilitated by…

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Getting The Simple Things Right: My 3 Tips For Countdown Supermarkets

When brands are present in social media there are a few things that you really need to get right. They aren’t complicated or expensive – they…

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The Best Tweets Of iStrategy Sydney 2012

Here are a few of the tweets from the Sydney iStrategy digital and mobile conference held in February, featuring Andy Lark, CMO Commonwealth Bank of Australia. Click…

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The Conundrum Of Working In Social Media

There is a real conundrum that anyone working in social media will face after about 5 minutes in the job. On one hand, you are active…

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Top 10 Traits Of A Social Media Community Manager

Social media is here to stay, and most organisations have at minimum a Facebook Page and Twitter account. Most are also wondering what to do with…

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